Customer service first in estate agency
April 8th, 2020
27 mins 16 secs
About this Episode
Emma returns to join Simon and Stuart, chatting about why and how she got started in her property business.
Discussion topics include:
- Emma's two businesses - speech therapy and Estate Agents Hub.
- Getting to know your customers, being open and honest, always putting them first.
- The science and non-science of property valuations.
- Being super flexible for the benefit of customers while balancing family with work.
- Taking children on viewings!
Note: this episode was recorded before the COVID-19 lockdown.