Episode 19

Customer service first in estate agency


April 8th, 2020

27 mins 16 secs

Your Hosts
Special Guest

About this Episode

Emma returns to join Simon and Stuart, chatting about why and how she got started in her property business.

Discussion topics include:

  • Emma's two businesses - speech therapy and Estate Agents Hub.
  • Getting to know your customers, being open and honest, always putting them first.
  • The science and non-science of property valuations.
  • Being super flexible for the benefit of customers while balancing family with work.
  • Taking children on viewings!

Note: this episode was recorded before the COVID-19 lockdown.